IBM have released this browser toolbar to help IBM product users access knowledge base and support articles quicker and easier.
Excerpt from IBM:-
Add an IBM Software Support tool bar for your web browser with links to all of the main pages of product documentation and self-help resources. This is a great time-saver for anyone administrating IBM software products. The browser toolbar is available for free and works with Internet Explorer and Mozilla Firefox. It is provided as “non-warranted code”, meaning it is not supported by our Technical Support team. Feedback and Questions can be handled via the Feedback section on the download page.
IBM Software Support Toolbar: http://www.ibm.com/software/support/toolbar/
This toolbar lets you customize what brands are displayed to suit your needs. You can access search functions for our technotes, our downloads, or all of our Support content by brand from this toolbar. It also provides access to key tools like ESR to open Electronic Service Requests, AOS (Assist On Site), EcuRep for uploading attachments, and the IBM Support Assistant. Finally, it provides links to “must know” information like the Software Support Lifecycle description and the Software Support Handbook.